Privacy Policy

Vision Eduventure (hereinafter referred to as the “Company”) values the personal information of its users and complies with applicable laws and regulations, including the Personal Information Protection Act. This Privacy Policy explains the types of personal information we collect, the purposes for which it is used, and the retention periods.

1. Personal Information We Collect

• Membership Registration: Name, email address, phone number
• Reservations/Applications: Guardian information, participant information (name, English name, date of birth, gender), passport information, and dietary information
• Payments: Order number and payment approval information
• Inquiries: Name, phone number, email address, and inquiry details
• Automatically Collected Information: IP address, cookies, and access logs

2. Purpose of Collection and Use of Personal Information

• Camp reservations, consultations, payments, and operations
• Membership management and identity verification
• Customer inquiry support
• Service improvement and statistical analysis
• Marketing communications, with prior consent

3. Retention Period of Personal Information

Personal information will be deleted without delay upon membership withdrawal or once the purpose of collection has been fulfilled.
However, information may be retained where required by applicable laws and regulations.

• Contract and payment records: 5 years
• Dispute resolution records: 3 years
• Access logs: 3 months

4. Provision of Personal Information to Third Parties

As a general rule, the Company does not provide users' personal information to third parties. Personal information may only be provided where required by law or where the user has given prior consent.

5. Outsourcing of Personal Information Processing

• Payment Processing: Payment gateway service providers
• Notifications: Email and SMS service providers

Any changes to outsourced processing services will be announced on the website.

6. Measures to Protect Personal Information

• Access control and permission management
• Password encryption
• Use of security software
• Retention of access logs and measures to prevent unauthorized alteration

7. User Rights

Users may request access to, correction of, deletion of, or suspension of the processing of their personal information. The Company will respond to such requests in accordance with applicable laws and regulations.